FM Insurance Agency in Harahan, LA is exceptional. They can’t do enough to help, they answer all questions, and they took the time to compare my cancelled policy to the new one they were offering, (Apples to Apples), I received higher coverage all the way around for a comparable rate to the old policy. They also bundled my antique/classic autos with a qualified insurance agency, and they bundled my main vehicle with my homeowners insurance.
Bonnie and Liz are fantastic agents and an asset to your agency!
— Karen Meyers
The individual who helped me was very helpful and knowledgeable of the coverage and what I needed.
— John Allen
Very satisfied a company you can definitely trust great people at your service Appreciate the staff they are the number one Re
— Gary Miller
They take care of business
— Tyrone Davis
Very professional, stellar customer service and saved me money, how can you beat that?
— David Ross
Excellent customer service!!
— David Rosenfeld
Great customer service!
— PETER SIQUEIRA
FM agency has always been very responsive and professional. There have been multiple times that they have saved me money on my insurance policies by shopping around for the best rates. I 100% recommend their services!
— David Fraychinaud
Liz helped us out tremendously! She really made it easy to switch over my homeowners and car insurance which saved me about 40% of what I was spending. Couldn’t be happier and I highly recommend her , Tim and the folks at FM agency!!!
— nathan benoit
We have worked with FM angency for years and they always find us the best rates and they respond quickly.
— Jennifer Benoit
They have always been there for my family and myself finding the best rates for auto and home insurance.
— Diamond Luv
They are always ready, willing and able to help find the best deals out there and have great coverage while also saving money!
— Jackie Dabdoub
I would like to thank Liz & Sara for assisting me with my new policy and making sure I was taking care of , they also called and lead me in the right direction and sure I was happy with the finalized process. Great communication!! I commend these two ladies! Thanks Again!!
— D. Dent
The staff is so professional and helpful. Always help find the best information for my situation.
— Donna White
FM Agency Group was incredibly helpful in securing a new homeowners policy that included a lower premium and significantly lower deductible. All information was ready to be reviewed when I requested it and anytime I followed up, responses were answered exceptionally quickly. If something wasn't known, Elizabeth looked into it and came back with an accurate response. Five stars for customer service and also for finding a great policy for me.
— Treva Lincoln Durr
Could not be more pleased. Strong quote only exceeded by fantastic customer service. Tim has been great to work with. I highly recommend giving him an opportunity to work with you.
— Edward Santos
The best customer service!
— mylinda lanzl
FM Agency Group is Spot On! They get you what you need and have you covered in a timely manner. They are knowledgeable and answer all your questions and concerns. Thank you FM Agency for the great coverage!
— Cynthia Schwer
I have always had excellent prompt service from this agency. Very responsive.
— Mary Hand
Top rated review. Great service. Elisabeth went above and beyond to assist my wife and I. Even with other agents from another company dragged their feet.
— Coach Mike
I have been using this agency for more than 10 years and have been very happy.
— BJ Dayna
Just switched car insurance companies to get cheaper price. Time for renewal. Mr. Tim and Ms. Liz were Fantastic and Speedy in assisting me with my car insurance choices. Great People and Great Company to work with.
— Eric Fraychinaud
Very impressed with the agents. They are always looking out for their customers in saving money.
— Julie Viviano
I cannot say enough good things about Liz and how she helped me. She went above and beyond to help me find out why my insurance was so expensive every month. I have been with allstate since I’ve been 16 years old, well not any longer! They have made multiple mistakes and have been the reason my insurance was so high. When I tell you, if you need help with any kind of insurance, look no further than FM Agency group! Liz, you were such a pleasure to work with and again thanks so much for your help!
— Chelsea Klein
Friendly, informative, and quick to respond! Definitely recommend them!
— Savannah Turner
Very helpful and friendly. Was satisfied with the service I received.
— Cathy Gros
Super helpful and responsive!
— Delila Omerbašić
This place is AWESOME! I can’t recommend them enough. They go above and beyond what’s expected to make sure they do right by their customers! Angela is the best!
— nicolas blais
Tim was very helpful in finding an auto policy that I was happy with. Highly recommended for any insurance needs.
— Russel Halsrud III
FM Agency Group is the best . They helped me find the best rates for my homeowners insurance and car insurance.
— Elnathure Tate
Always helpful and very responsive to our insurance needs. Thanks Elizabeth
— Ahsaki Scharpon
In a land of increasing cost and confusion, FM Agency helped me immensely to understand all of my options and worked with the insurance company to help me resolve an issue that could have led to a higher premium. I am grateful for their commitment to working with their clients and keeping their best interests in mind.
— Brian Schulz
Outstanding customer service. Caring, kind and resourceful. 👍
— Yvette Foucha
Convenient and professional at all times
— Robin Birden
Customer service should be their name. Love these guys!!!
Everyone who has EVER helped me there is VERY helpful. A+
— Tripp Rabalais
First off I have to say I love that the company is small so you have one on one interaction. Secondly, my agent Elizabeth, is the BEST. I, personally have a lot on my plate and she does her best to talk me through obstacles and make me feel at ease. She thoroughly explains the situations to me with no problem. She is my angel!!!! Thank you Elizabeth
— Nicole Brown
We have a company that cares and listens to our needs and that brings much needed peace!! Life already has daily challenges so we are pleased to have found this group.
— Priscilla Wunderlich
Liz is always very helpful
— Michael G
FM Agency gave me excellent personal service when my commercial property was heavily damaged during hurricane Gustav.....Thanks FM Agency!!!
Years later and FM agency is still helping. Insured my boat with them after looking all over for reasonable pricing. Fantastic customer service too.
After all these years FM Agency still empresses me Liz offers amazing customer service, above and beyond. Thanks🙏
— david belala
Great customer service answered all qyestions helped me find best solution hifhly recommend
— Kathleen Chavez
The agency was more than helpful to me during my time with them. Once we moved, they continued to be helpful in closing all our accounts.
— MARY GUTHRIE
Expert, reliable, professional assistance is vital as we navigate through Louisiana’s insurance crisis and I’ve come to rely on FM Agency’s invaluable service. Always proactive and striving to find the most suitable coverage in their clients’ best interest, FM Agency’s staff is courteous, prompt and personable, and always goes the extra mile. (Even if you don’t leave a message, they see that you called and call back to check—always on top of things!) Thanks FM Agency. It’s a pleasure doing business with your team.
— Mark Rigamer
I had an excellent experience with Sara at FM AGENCY. She is a professional who listens to your needs. I’ve been wanting to find the exact coverage that Sara offered me. It was a pleasure dealing with her. No Pressure whatsoever...I would highly recommend Sara & Elizabeth and FM AGENCY to anyone. They are very helpful and patient.
Thank you Elizabeth & FM AGENCY!
— PRINCESS
Love FM Agencies have been using this comfort years always helpful and very polite.
— Dana Bumgarden
Great agency to deal with , Elizabeth is very knowledgeable and easy to deal with,!! Always have my business
— Chris Debenedictis
Love the people that work there; easy to get along with and eager to please
— Charmian Jurjevich
They are very helpful and patient.
— Cortney Mayet
Liz is a true professional who efficiently helped reinstate my home insurance after I found out it had lapsed. Her swift action and clear communication made the process hassle-free. I appreciate her expertise and responsiveness!
— Melissa Ha
Very courteous and helpful
— Bobbie Elisabeth
Absolutely amazing customer service.
— Tara England
Elizabeth at FM Agency Group was great!! Prompt and professional, she explained everything so we could understand this sometimes difficult process. She was very patient and kind, even when I asked stupid questions. Don’t hesitate to use this agency. Price was very competitive!
— Liz Spong
They answer every single question I have and explain it to me really well.
— Pat Roig
I had a fantastic experience working with Ms. Elizabeth at FM Agency Group to lower my homeowners insurance. Her expertise and dedication were evident throughout the process. The insurance company provided excellent service, and I appreciate the cost savings. Overall, a five-star experience!
— Adolph Bynum Jr
The best agencies I've ever had..... very helpful, understanding of your needs and great customer service.....
— Rondell barber
Hands down the best most trusted and most reliable and true insurance agency, highly recommended with no reservations whatsoever.
Sherif K Sakla MD, JD.
— Sherif Sakla
Great service and easy to work with
— William Shackelford
The staff was so helpful and knowledgeable, why go anywhere else???
— Nick Maggio
Amazing to talk to. knowledgeable about there company's coverage.
Very satisfied with the service. Highly recommend.
— Dick Steele
Always so very helpful! Professional and friendly . 10 of 10 would recommend!
— Joelle Gentner
Tim and Elizabeth worked so hard to help me with my homeowners insurance rate. Highly recommend!
— Elizabeth Parrino
I can't say enough about the customer service I received from Elizabeth. She not only helped me when I needed her help, but she also educated me on all the new FEMA rules going into effect. I highly recommend FM Agency Group.
— Clayton Mouney
Rida and the other fine agents at FM Agency kept me informed regarding premium reimbursement after my insurance company went out of business. Also, advised me to avoid underpayment of escrow in my mortgage payments. They documented my account for my convenience, and made customer service number one. Thank you as always, FM Agency. I appreciate everything you do.
— Linda Ber
FM Agency is a very professional insurance Agency. Tim D'Angelo, who assisted me in obtaining the insurance I needed, is a great asset to his profession. The whole process went very smooth. Will definitely contact Tim again for any insurance I may need in the future.
— Dennis Levesque
Most helpful company I've dealt with. Ever!
— Greg F
Elizabeth went above and beyond to help resolve the situation we encountered. I would definitely recommend them and would give them 10 stars if I could
Just to clarify the problem we had was with another company not them .
— Danny Chauvin
Thank you so much for reviewing my flood
Insurance, coupled with a reduction on the price.
It was greatly appreciated and very much needed!
A special thanks to Elizabeth for the explanation!!
— sharon taylor
Excellent customer service, very friendly. Always answers my questions in a timely matter. The staff is great
— Amy Cantwell
Elizabeth and all the staff are first class. They look out for the customer.
— Randy Chestnut
Elizabeth helped me today with an error on my escrow that would have increased my mortgage payment by $300 a month.
She was able to quickly identify the problem and didn’t waste time communicating with my lender to get the error fixed. Elizabeth was calm, professional, and gracious. Thanks, girl!
— Lori Payne
Kind and caring people.
— Deb D
Tim helped obtain me home insurance at a very reasonable price compared to my other policy, and at the last minute. He was very knowledgeable about everything, and really made a big difference in my budget. I also changed my Auto, Boat and flood to FM..
— Bob Hoover
Everybody is polite and helpful
— Roy Hedrick
Great team and they are very efficient. Within a day of having my new roof installed, they contacted me to see if it was complete. I was able to get a pro-rated refund on part of my construction insurance policy that I didn't even realize was possible. Communications are alway prompt and they check-in often. I enjoy working with them, they are great!
— Jessica V
Excellent service. Always there when I need them. Always just a phone call away waiting to help. I’m very pleased and would definitely recommend.
— Jonathan Mitchell
Always helpful friendly n courteous. If need Tim he will call back.
— Joey Pierce
Always easy to work with them
— Bill Bryant
Always courteous and professional ! Denise and any of the staff just the best !!
— Roland Guillot
Elizabeth goes above and beyond for her clients in making sure that the homeowners get the very best deal. Elizabeth is always available to answer any type of questions.
— Quinada Ruffin
Fast response, courteous service..THANKS!!
— Wilmer Robins
excellent service from these folks,
— Tamer Suleiman
I have HO insurance with FM Agency for the last five years. It has the best price around. Tim is a great agent. Recently, he helped me get less premium on my existing home with a new insurance company, which saved me several hundred dollars. He also helped me with builder risk's insurance for my new home. Tim and his staff is very prompt and friendly. Highly recommended!
— Vi Nguyen
fast and excellent service!
— Kerry Pizani
My most recent encounter with FM Agency Group was after I referred a family member who was in need of insurance services. Elizabeth assisted us with what was needed. She was patient and cordial. The process was smooth and uninterrupted! To top it off, she sent my family a gift! Thank you Elizabeth!
— Jaquetta D. Wright
Always a total pleasure discussing details of my Home Owners & Auto Insurance Policies with FM Agency Group. They are the most professional and personable team of Agents in the whole New Orleans area. As always, thanks for your kind assistance each year when my renewals come due.
— ThBigEZsCadillacJack
I would like to thank Mrs. Denice Stelljes for helping me find affordable Insurance. She stuck with me every step of the way. She kept me informed on what she was doing and also kept me up dated on everything I wanted. I like to thank FM Agency for letting her be my representative. She have really done an awesome job. Thank you Denise Stelljes.
— Carolyn Banks
As always, Denise takes care of my needs in a quick and prompt matter. Very nice and professional!
— Mark Mitchell
Elizabeth was wonderful, so patient and truly helped me understand things.
I was amazed that with your insurance cost for my car for it is more than twice what I have been paying.
— Ruth Hickox-Litchfield
They always look out for me and make business dealings a pleasure. The really do look for the best possible insurance quote and you can tell they are genuine in meeting the customers expectations. Thanks Tim and Elizabeth.
— USA Supply LLC
I have had multiple lines of insurance with FM Agency Group for over 7 years including auto and homeowner's. I couldn't be happier with the quality of service and professionalism that the staff provides.
Thank you FM Agency Group!!!
— Brad Eleew
The entire process was very easy and the staff made sure I was knowledgeable about everything that was going on.. I would highly recommend for all your insurance needs!!!
— erica addison
FM Agency is awesome. Denise, as well as everyone else I’ve dealt with, are always friendly, professional and quick to respond. In the past, they have proactively called to save us money more than once.
I highly recommend FM Agency for all your insurance needs!
Dave
— David Chivatero
Denise Gomez was friendly and helpful.
— Ava Gomez
Great value and so easy to work with Tim and Denise! Will recommend them every time!
— Michael Grote
They were very helpful, fast and customer friendly
— Sharen Moore
Elizabeth and Tim were great to deal with! They were extremely helpful, very pleasant , answered all my questions's, making the whole process very easy.
— Tina Rubin
Elizabeth gives outstanding service!
— Rick Maraist
Great company, great people.
— Denver Mullican
Wonderful customer service! Very helpful. Always looking out for the best interest of the customer.
— Vanessa Parker
Elizabeth was so very helpful.
— Carolyn Moore
Life Savers
— Jimmy Stewart
Customer service was top notch and professional.
— Elaine Thompson
Company employees were very friendly and quick to respond to my requests. Thanks for all you do.
— Holly DiDomenico
Always professional, patient, & kind with me!
— Brittany Mitchell
Denise was very curtious, she took care of my issue quickly and efficiently.
I have been with this group for a long time now and they are always friendly, efficient and willing to help. I love the group at FM Agency.
— Angela Michel
Denise was friendly and helpful. I've been with FM Angency for 10 year. They are professional and knowledgeable.
— Gina Walker
They have been patient and kind. Great folks to work with
— Vera Boothe
Tim was awesome ! Very helpful and quick service !
— Schulz
Very Professional and staff is very friendly and truly care about customers😄
— Dawn Cooper
Getting homeowners insurance was a breeze with Angela! She made sure we had an amazing policy. We have a husky puppy that is considered an aggressive breed. It was absolutely no problem getting us insured with him. Home buying is a crazy process but our insurance agent made this part of is a breeze. We didn’t even half to go to the office. Everything was done online and over the phone! I would recommend this company 100 times! Especially Ms Angela. Seriously the best experience I’ve had with insurance ever.
— paul merritt
I'm in the market for car insurance and Elizabeth Lang has made the burden of "shopping around" so much easier. Great quotes and amazing customer service!
— Jessica Piehl
Thank you Denise at FM Agency Group for handling my home and flood insurance policies and also for transferring my auto. I am very satisfied!
— margaret borne
In two weeks with this company, they have saved me almost $6000 on homeowners and flood insurance. Run, do not walk, call them now. They made it so easy!
— Jennifer Leonard
We have been with this agency for about 15 years. They are amazing! Definetly recommend using their service.
— Kandi Parker
Great Service and super personable! Anytime I need anything one call that's all... I have multiple policies with these guys and many times my vendor need my insurance Certificate. I can just call and have confident that it will be delivered in a timely manner.
— James Vu
The staff was very friendly and helpful through the process of shopping for insurace at a reasonable rate. Mrs. Elizabeth was very patient with me
— Lisa Edmond
FM Agency significantly lowered my premium on my policy by getting me off of Louisiana Citizens.
— A Tchepeauxlis
She stayed on top of the problem until it was resolved.and was very friendly it seemed like she truly cared and that makes a big difference.
— Brenda Eliot
Denise was very helpful and efficient in helping me get my homeowners insurance issues fixed!
— Stephanie Braud
Denise is great. She takes care of everything .
— Andrew Campise
Great professional staff who are courteous, patient, and prompt.
— S Laws
No matter who I talk to anyone in the office can work with you and help you. They are really nice and treat you like they really know you. Love this Agency
— Janice Haynes
Very good customer service also very knowledgeable!
— Christy Plummer
You guys listened to my request and made it work. Thank you so much. Very professional. And polite. That's why we have been customers for years. And will continue to be.
— Jeremy Stevens
Amanda M. help me.
She was GREAT! Excellent Customer Service Skills.
— Deborah B
Most helpful, thanks.
— Colin Taylor
I really wish I could give yall more stars! seriously, if we have any issues, or questions, you get right back to us sometimes on the weekends or late into the evening I have had emails from Tim/staff. Plus, since i switched, they have really saved us money by finding the best companies and rates! You can't go wrong with them.
— OrionsGirl93 Coloring Book Reviews
Everyone at FM Agency is super nice and willing to help you out and answer any question you may have. Thanks for being awesome.
— Carni
FM Agency group has always been very helpful in anything we needed. We had homeowners insurance through them for a number of years and never had a problem.
— Angela Lilliman
Great job
. Very good service. Thank You.
— Lawrence Johnson Sr.
Great help.
— hoang nguyen
As a new customer at FM Agency Group, I was pleased with the prompt responses I received to my questions and the personal service -- hard to find these days! Also, the insurance companies recommended by the agency saved me some money without seeming to sacrifice quality. I would recommend consideration of this group.
— Paula Flynn
Customer service was really great!
— Myra J Tuircuit
Professional and timely response to my request.
— Bill W
The customer service I received was very professional and handled well .
— Payton Prestenbach
The custom service was awesome.
— reyna berrios
The customer service here is amazing.
— brittany gray
Wonderful and informative
— Brett Musacchia
Elizabeth was so happy, sweet and helpful. She is an absolute joy to help me
— Stephanie Leblanc
Always has great service
— Hannah Gray
FM insurance agency was awesome to work with and they answered all of my questions and they were always there if I needed them.
— Donald Richard
Denise Steljes was extremely professional and helpful.
— Brandie Cannova
Amazing
— Big Red893
Margaret and the staff at FM agency group are great and did an awesome job getting my homeowners insurance lowered!!!
— Gabbi Sanchez
margaret and the staff at fm agency are great and did a good job getting my home owners insurance lowerex
— devin borne
Spoke with a young lady Margaret, who was very very knowledgeable, she was able to answer all my questions and concerns and was able to save me sconsoderable amount time and money when it came to consolidating my insurance polices to one company...very impressed and would recommend Margaret to friends and family
— Janell Sisolak
Service was more than expected
Professional staff
Knowledgeable about products
— NOLA 435
Elizabeth was very helpful and knowledgeable about everything! Very plesent to work with!
— Heather Bennett
My husband and I were shopping auto/homeowner's insurance rates, fed up with the ever-increasing State Farm. I spoke with Denise in the FM Agency office, and she was wonderful! She was extremely patient and answered all of my multitude of questions knowledgeably. I will definitely be contacting FM Agency when we're ready to make the switch.
— Debbie Blanchard
Amazing working with Elizabeth!
— Candace Breaux
Margaret was so great at helping me with an auto quote. I will be saving a lot of money because of her.
— Holly Borne
Great customer service. Courteous and patient
— Roxanne Watts
Elizabeth is a hard worker. We were talking about my auto insurance and she patiently worked with me through my options to see what was the perfect fit for my budget. She was not only informative and helpful, but also had the best customer service. Definitely coming back in the future!
— Van Nguyen
Amanda was very helpful as she always is.
— Paula Saizan
Denise was awesome as usual! Always a great help and a pleasant young lady!
— brock hartman
My experience with FM Agency was wonderful! Denise was the biggest help to me and one of the nicest people I've ever met. I'm quite sure that this will be a wonderful friendship! Thank y'all so much!
— Jeanette Euper
Great
— John Stelljes
Elizabeth was a pleasure to work with! She was polite and informative and answered any questions that I had. I will definitely be reffering friends in the future!
— Krista Miller
Elizabeth is a hard worker!! We talked about my auto insurance and when I'm ready we are gonna get the ball Rollin! Very satisfied customer!
— Heather Moore
Margaret was amazing. She answered all my questions.
— Tatia Thibodeaux
Denise is very professional and friendly. She answered every question I had with no hesitation. I love having FM Agency Group as my insurance agent.
— Amanda Hurlston
'This is the best group of people I have ever delt with . Very friendly and informative! Always take great care of me and have saved me literally thousands on my insurance!!! Exceptional service! They have one lady there that has gone above and beyond to help me several times her name is Denise Stejles
— Susan Prestenbach
I have had a great experience with the FM agency group. Margaret has been great and prompt in her responses and help. Great service.
— Tesla Patricia Medina Berrios
Elizabeth always handles all requests with speed and accuracy. Always answers my questions no matter how some.or come. I highly recommend this Agency
— Buffy Abalos
Always a pleasure to have FM Agency handle my insurance needs. Staff is professional, knowledgable and goes above and beyond for their clients.
— Vicki Chappetta
Best customer service I've ever received from an insurance agent! Great people to work with!
— Donna West
In the process of buying a house. Spoke with Elizabeth and she explained how the process of insurance works. She also let me know that they offer auto and flood. Definitely looking forward to doing business with their office.
— Gerald Troxler
Amanda is always super informative and helpful!
— Steven Morphew
The rep Denise was awesome in getting my policy info that i needed to resolve my issue. Thanks for the patience
— Deirdre Williams
got everything i needed done fast and i understand everything the representative explained
— Brock Nieto
Although I haven't made a claim yet so can't speak on that but so far customer service has been great and they actually found an overcharge from my previous ins company and got me a refund so thanks Fm agency
— La Hardbodies
As always, Amanda and Elizabeth are cordial, knowledgeable, helpful and quick to respond to a request. I enjoy working with them.
— Georgia Scott
FM Agency....Tim D'Anglelo and Krewe are the BEST :):).
— John Burke
Awe some experience She went beyond her job duties to help me
— Rita Borne
So far it has been very good. I received the information I requested promptly. The office personnel, Elizabeth and others, have been pleasant and very helpful! Above all it looks like WE WILL BE SAVING SEVERAL HUNDRED DOLLARS PER YEAR by switching insurance and going through this agency. Had to leave expensive State Farm behind since they don't take care of twenty one year old customers and their rates keep going up no matter how good your driving record.
— Kelly Coker
The office is a warm and friendly place to go. The phone services and in office services are on point. The staff is very knowledgeable, and can answer most questions asked on the spot. And if that is not possible by the end of the day you will get a call back.
— Elizabeth Lang
The staff is always very helpful and polite. I have never had a bad experience dealing with FM Agency Group. I would recommend them to all my family and friends.
— Denise Gomez
I called FM Agency Group and Tim was able to help me with auto and homeowners insurance. I like FM Agency Group because I finally found a trusted agent that has a staff to help me when I need answers. I was tired of waiting days for a call back from my last agent. Local agency with a full staff to help me. Thanks
— Eric Garrod
from the first time i called FM Agency, they were not only very professional, but they were actually helpful and informative. i started just with auto home owners insurance, as that was what at the moment was ready to be renewed and i couldn't stand dealing with my old (unprofessional,unorganized) insurance company, so i gave FM a try. neadless to say not only did he see that i was being charged to much for my homeowners and unnecessary things were on there that shouldnt have been and also things that were suppose to be on there that were not. the owner Tim is a super genuine guy. long story short a year later FM Agency currently has my homeowners, flood, business, and as soon as my auto goes up for renewal, they will get that too! SUPER SERVICE AWARD. The owner Tim goes out his way to make sure each and every customer is happy. even for my birthday i received a voicemail from him saying happy birthday, it was really cool. i never experienced an insurance agent like this before. hes more like a friend not than my insurance agent.
— The Royal Bakery
Fm Agency is always there to answer our questions and help us with any of our insurance needs. We have commercial as well as personal policies. They are very professional I would highly recommend them.
— Keith Adams